Airtel — landline phone and broadband internet gone dead

Address:

Airtel Bangalore, Bangalore, Karnataka, 560020

My phone line has been dead from 4-5 days now. Everyday i call the customer care and every time they say that they will send a technician the next day morning. But no one turns up. And i again complaint in vain. And they have refused to register a new complaint.in previous week also my landline phone had got dead for which i raised a complaint. They repaired my phone line after 2 days. And then again the landline and broadband internet went dead as described above. They are registering the complaint on the same old complaint number and have refused to even register a new complaint/new complaint number. I am fed up of them. They are not at all cooperating anyway, but will charge me for full month which is highly unfair.