[Resolved] Airtel — Landline/broadband worst service - ref. no: 67189796

durgas09

from Pune, Maharashtra

Address:

Hyderabad, Andhra Pradesh, 500045

Hi sir/madam,

I complain about landline issue on 28/04/2016.
Complaint ref no. 67189796.

Till now the problem is not resolved.

Everytime when i was called to customer care, the executive saying that we are updating the status. Our technician will resolve the issue by today evening or by tomorrow morning.

Till 4evenings and 3 mornings were gone but not technician came and problem not resolved.

When i was ask him to transfer my call to manager, he saying that manager was busy in calls.

Please help me to out of this issue.

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May 1, 2016

Complaint marked as Resolved

1hour after complaint technician called me and taken my appointment to fix the issue. He came to my home and fix the issue quickly. Thank you Team.

Airtel customer support has been notified about the posted complaint.

Verified Support

May 06, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 May 2016.

Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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