[Resolved] Airtel — Last 6 days sim not activated | |||
Date : 17/06/2017 Client no : [protected] Request no : 77109522 Hello there, Since last few years i am using airtel prepaid connection. And now wanted it to convert in postpaid connection. Before 6 days they have disconnected my prepaid connection. 6 days passed but they didn't activated my postpaid sim. Each time i call customer care they just say the complain has been raised wait for few hours. Being a girl it is necessary to have mobile with you. But they are not ready to take any responsibility. Was this information helpful? | |||
Aug 13, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 08, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 2 Comments | |||
Comments
My mob.no-[protected] plz send me last 5 incoming call number
Reply
My number..[protected]
TransID[protected]
I can't acess through internet
So plzz solve it
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TransID[protected]
I can't acess through internet
So plzz solve it
Airtel Customer Care's response, Jun 23, 2017
Verified Support
Dear Salam,
This is with reference to your post, dated 22 June 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post, dated 22 June 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Customer Care's response, Jul 8, 2017
Verified Support
Dear Customer,
This is with reference to your post dated 22 June 2017 .
We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 22 June 2017 .
We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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