[Resolved] Airtel — Lease line connection | |||||
Dear Sir/Madam, We made a purchase order to Airtel Chennai for Lease line Connection on 13th jan 2016 and a person named SIDHIQ came and collected the CAF and got a cheque for 37000 in favour of BHARATHIAIRTEL and they said that the connection will be done and when the connection is ok then an acceptance letter will be signed by the customer and then the cheque will be cleared... But before giving connection the Airtel Person Named Sidhiq and Abdul cleared the cheque without informing us. We got a cheque handling charges as 2000rs in our bank account. By 15th of march we proceed to cancel the connection and mailed to Mr. Arun (Accounts Manager) and they instructed us to mail to Mr. Kanniyappan (Lease line refund) and we did so and we informed Mr. Kanniyappan regarding the same. By the time a person Mr. Gajendran (Technician) came to our office and said that new DP line cant be set as there is a conflict with the corporation authorities. and they asked us to cancel one BROADBAND connection to give a LEASELINE connection Today on 24th March 2016 we made call to Mr. Kanniyappan Regarding the REFUND. this guy is asking us to come to santhome and talk in person. We dont know what to do with this AIRTEL CHENNAI... Please help us in this issue Was this information helpful? | |||||
Aug 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 25, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 24 March 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 26, 2016 Airtel Customer Care's response Dear Customer, Thank you for sharing your contact details with us. We will contact you soon to resolve your concern. Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Kindly contact us at [protected] or [protected]
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+91 96 6339 5551
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As the connection is new and the Airtel person itself dont know the Account Number. then how can a customer knows the account no. The connection has been taken in the name of M/s GOEASY MART.
The contact person is
Dhanasekar
[protected]
Yuvaraj
[protected]