[Resolved] Airtel — Leased line | |||
I ordered a lease line from Airtel in Ludhiana and was given the relationship number 1711945. The internet lease line has been put in a month ago. The net has not worked and I have not been provided any paperwork. I wish to disconnect the connection but I am unable to do so as no one is willing to take calls. I have called the relationship manager and the moment he hears my names he pretends that he cannot hear my name and then the number becomes switched off. This has happened with various numbers that I tried calling him from. Please grant me immediate action. Was this information helpful? | |||
Sep 8, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 04, 2016 Airtel Customer Care's response Dear Mr. Sood, This is with reference to your post, dated 4 August 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 08, 2016 Airtel Customer Care's response Dear Mr. Sood, This is with reference to your post, dated 4 August 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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