Airtel — Less data balance received than shown in offer.

kaushikroy88

from Mumbai, Maharashtra

Address:	713103
Website:	Airtel

I have recharged my mobile no.[protected] with Rs.92.00 on 09/01/2016 after confirming from *121# service to get 1GB 2G data for 28 days, but received only 200 MB 2G data for 10 days. called customer care they asked me to dial *129*08# followed by 00 but still i could not find my remaining balance. Please let me know within 24 hours why there is such in discrepancy with your given offers. This type of services is not at all expected from such a big company like you.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your post dated 9 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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kaushikroy88

from Mumbai, Maharashtra

Thanks !! got solved on 11th Jan'16