[Resolved] Airtel — License to harass and rob customers "Airtel" | |||
Hi All, I got my number ported to Airtel Karnataka on 26th of July. Ever since then my mobile internet is not working . I tried reaching out for help from the service provider, on 121, Airtel store and every possible point of contacts. However from anywhere and everywhere what I ever got was wastage of time, unreasonable turnaround time, fake reasons almost everything but the solution. And lastly when I approached the Airtel store in order to get a NOC so that I may get this number ported to some other service provider within 6 month of portability they even declined the same. So please let me know that what options am I left with as a consumer, # As per TRAI guidelines I can’t change my service provider in within 6 months of 1st portability # Airtel has not given me a solution in 8 day time frame.(And not even willing to give as per there “Tech. Service Executive”) # As per there misleading “Tech. Service Executive” am using the second SIM for the same number.(Had to buy new SIM ) # Also I am supposed to pay for the services which I have never used, just because is so called “Airtel’s My Plan”. Just let me know that if Airtel has got license as an telecom operator or license to harass and rob customers. AIRTEL GOES VERY WELL WITH “ANY PROBLEM, NO SOLUTION” !!A sad Consumer!! Aditya Kumar Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Kumar,
This is with reference to your post dated 03 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 03 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 03 August 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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