[Resolved] Airtel — Lies

Mahendra05

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400602

My num [protected].
(1) 15 june i have call from airtel for porting to simacard company. I like his plan so i agree.
(2) 20 june i have doing all porting formallity. The tellecaller who is calling from airtel company saying that they will provide me simacrd by currier/delivered by hand where i m present means my office/residence address.
(3) 22 june. My previous simcard compony has disconnected my network as per my requested. So i have call back the airtel tellecaller to asking for my new airtel simcard but she didn't receive my call.
(4) 23 june. Again i have doing call many times to airtel tellecaller for new simcard. But she say that sorry sir today i will not provide you new simacard becouse they dont have any staff means currier boy to delivery so pls adjust for one days.
(5) 24 june. Again she give me same reasons.
Last 3 days my num is disconected so i have facing many prblms. I also visit airtel gallery but they also helpfull.
When search the airtel tellecaller office name is that appex airtel store is located in thane and the tellecaller name is mrs rihana num is [protected].

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Jul 28, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 24 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 24 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Jul 05, 2017

Updated by Mahendra05 issue was solve.But i requested to u pls be watch ur Airtel gallery.what they have give commited to Customer.pls give Right Commentment. Not Give wrong Information And pls Provide Well Service.Apex Gallery In sakinaka Mumbai is Very Bad Service Provider.