[Resolved] Airtel — Looted by airtel after recharging inr 33

priyaranjan29

from Vijayawada, Andhra Pradesh

Address:

560008

I have recharged my mobile number [protected] on 12th september 2016 with inr 33. As i had more than 600 mb 3g data and 500 mb 4g data as i had recharged with inr 276 (1.5 gb data + 100 talktime) previously so i didn't want more data and i wanted only validity so i did recharge with inr 33 as here the validity was 28 days with 85 mb 2g/ 3g/ 4g data. But after doing the recharge on 12th september 2016 which was my last date of validity with inr 33. I have lost my all previous data more than 600 mb 3g data and more than 500 mb 4g data but in the scheme it is clearly mentioned that will get 28 days validity and 85 mb 2g/ 3g/ 4g data. And i was simply looted by airtel. And there was no carry forward my previous data

Was this information helpful?

No (0)

Yes (0)

Oct 24, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 22 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd