[Resolved] Airtel — Lost sim to block immidiately | |||
Dear service team, Hi, this is Mr. S. Srinivas from Andhra pradesh having airtel prepaid connection no. 0091-[protected]. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP. Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure. Thanking you Was this information helpful? | |||
Oct 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 09, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 8 September 2016 . We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 8 September 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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