[Resolved] Airtel — Main data balance getting used instead of dedicated balance | |||
I had recharged with 265 data pack. It gives 1gb 3g/4g +1gb 4g only data. Even if i have full 4g signal it won't use the dedicated 4g balance. Instead all the 3g data is gone. And i had opted for for no balance reduction if data pack is not there. Also the ussd shows irrelevant balance details. And even if my data is off it data mbs will be cut. And 3g and 4g signals fluctuate heavily. Lots and lots of problem with airtel. And also very costly for making calls. Can anyone guide me how to solve my data problem? Was this information helpful? | |||
Sep 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 August 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
No matter how much you complain that your phone shows full 4G signal, they'll always act smart by giving answers as your phone doesn't have 4G only option. Note that no phone in India has 4G only option yet. (even iphones sold through airtel network do not have this option..only highest network can be selected) please update the comments if you get any reply from airtel