Airtel — major accident due to airtel cable

Address:Chennai, Tamil Nadu, 600044

I have already raised to disconnection request, but the airtel cable was not removed and the airtel cable was touching 11000 volt electricity cable due to poor installation by airtel, major accident happened on 20 may 2018 and my fatherinlaw and my wife and myself had high volt shock, my fatherin law age 85 is sick now.
Please contact me [protected] and going to escalate to trai now
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