[Resolved] Airtel — Major network issue on my Airtel number [protected]. | |||
I am facing major network issue on my Airtel number [protected]. I have discussed the same with customer care services & network team but there is no response from them. I resides at Uttam Nagar East and my office is in Noida sec 62, i am using 4G services but almost i can not brows anything. Earlier i was using 3Gservices with 3G phone and almost the problem was same(better then present situation ) i had registered complains so many times but as usual nothing happened then one day a gentle man from airtel customer care team asked me to buy a 4G sim & that will solve my problem then i bought a 4G sim and i have been assured by the C.C.E. that i can use a 4G sim in 3G phone to use best 3G/2G Internet services. Then i started using it but the problem remains same then again i approached Airtel customer care and asked about the problem then suggested me to buy a 4G phone as the problem is with 3G phones, then again i bought a 4G phone and now i am experiencing life's worst Internet service. Request you to urgently look in to it and resolve this ASAP or else in result I'll have to discontinue my Airtel services. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 06 October 2015.
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Umesh Arora
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com
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