[Resolved] Airtel — Mifi equipment and monthly plan | |||
This is to inform you that i have purchase Airtel 4G Mifi plan @ 500/- per month where in Airtel committed if i will purchase Mifi Dongle which is Rs.2000/- then my 4 month rental upto 4GB data would be Zero. Now i have received my 1st bill amounting Rs.800/-, and the team who sold me plan is refusing to provide me bill waiver. this is really bad and affecting Airtel image. Need your support to investigate and close this issue Airtel represetative who collected the cash from my home is Mahesh and his number [protected]. Kindly revert on priority Was this information helpful? | |||
Sep 4, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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