Airtel — misbehavior of the customer service and channel not working and error is b001

Sidharath Jain

from Udaipur, Tripura

Address:

H. No. 67/80 India Overseas School, Sheopur Rd, Sanganer, Sector 6, Pratap Nagar, Jaipur, Rajasthan, 302030

Hello,

I am last 6 month facing a problem many time that is channel not working error is b001 and i have complain in coustmer care and tell to ms vanisri, she is talk to me very roudly and did not give any logical solution. One think i want say that i do not pay any amount to you for service to us because your company service engineer visiting my home many time and i have paid your company service engineer fee many time in one problem because i have paid already to you in monthly charges for service if you do not resolve in my problem so i can go for legally.

Kindly resolve urgently

Regards
Tarun jain
[protected]
Customer id: [protected]

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Airtel customer support has been notified about the posted complaint.

Aug 18, 2019

Updated by Sidharath Jain Yes, i have talked with airtel customer care name of Vanisri. she had talk with me very rudely and did not give any logical solution. she is told me visiting company service engineer your home and check your problem. you will pay for this to company service engineer fee but i don't want to pay every time for same problem.

Aug 18, 2019

Updated by Sidharath Jain I called to customer care for this problem on 3Aug2019 and they call me back on 17Aug2019 for this problem.

Aug 19, 2019

Updated by Sidharath Jain Any updates for my Complaint

Aug 20, 2019

Updated by Sidharath Jain Any updates for my Complaint. Otherwish i can go for legally.