This is krishna chaitanya and my mobile number is xxxxxxx. I have got my mobile bill for the month of may as 1, 52, 610.58 rs and i was told this is due to my international roaming on april 23rd. I have got married recently and traveled to maldives on april 23rd. So at the hyderabad international airport there was one of the airtel relationship centre and the executive has told me to activate 149 pack which would allow me to get incoming calls and sms. He also said that if i pick the calls and answer them it would be chargeable and the same case with mobile data and if the usage goes beyond the credit limit the sim would automatically get barred. I have used mobile data for sometime thinking that it would not go much beyond my credit limit which is 4800. But later that evening i got a message from airtel stating that i have used mobile data worth 1, 52, 610 rupees. And today my mobile bill for the month of may is more than 1, 52, 610 rupees. And now when contacted customer care team they say that the credit limit will not be applicable if you are in international roaming and would be valid only in india. I have tried reaching nodal officer and also enterprise team of airtel and they are asking me to pay the complete amount and they cant do anything on this. There has been miscommunication from airtel and now they are claiming that that its fault from my side. Also they have blocked all my outgoing services on 11th june saying that i have exceeded my credit limit. Was this information helpful? | 
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