[Resolved]  Airtel — Misguided by Airtel Customer Executive

Address:

New Delhi, Delhi

Hi..I have just ported my idea prepaid no. to airtel postpaid..I was already using one corporate plan in airtel and i requested for same corporate plan in that new ported connection.. Your executive himself confirmed that i will get the same corporate plan in this new connection as well within 24 hours of number activation... But i just need to call 121 for that within 24 hours of service activation and ask them to merge 299 plan with corporate plan ...My number got activated last night and after calling 121 within 24 hours i am getting informed that corporate plan cannot be activated on my new connection and instead i have to pay monthly rental of 299... I opted for airtel just because i needed same corporate plan but your executive misguided me. I truly believed that airtel customer service is one of the best but such false commitments given by your customer executive has changed my mind now... I would request to please revert whether i can get the corporate plan that i requested for or not..else i have to give up this connection and better go back to idea network. My number - [protected]