Airtel — mishandling of issues assigned

Address:

Bus stand area Hussainpura Chowk asr, Amritsar, Punjab, 143001

It is to inform airtel that i am very much pleased by service provided by your agents. First of all, kindly teach them how to handle issues provided by customers to them.
I know nothing is going to happen with this. But still i would like to tell you that i am a hotel manager and my all airtel connections are going to be terminated if this kind of response continues from your side.
We made many calls to change the plan on one of our packages. Everytime agent said your plan is changed but still it wasnt. Nothing happened even after many calls.
This kind of service is not expected from airtel. Please consider it if you want your customers to be loyal to airtel and continue their plans.#thanks for disgraceful service.