Airtel — Misinformation and false guiding customers

I have recharged with Airtel 129 pack on 21st nov-2021. The plan validity is upto 14 dec. As airtel insisted me to recharge because of price increase and told me that, new pack will be activated post expiry of current pack, I have recharged with Rs.379 pack, The pack just got activated and the previous pack has just got vanished. When I asked them, they are saying some misinformation, and not willing to extend my pack for which i have paid already. I request you to take necessary action against airtel and provide me refund or validity extension.
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One image was missing from above so, I am adding this too.

udaykiranchintapandu's [Complaint's author] reply, Nov 28, 2021
i have posted it even through my twitter’s handle. no reply from them. post it on yours twitter’s handle tagging airtel
Airtel have also cheated me by saying the same thing.

I have recharged with Airtel 379 pack on 2 Oct 2021. (Order ID[protected] The plan validity is up to 24 Dec 2021 and 251 data pack on 19 Nov 2021. (Order ID[protected]
As Airtel insisted me to recharge because of price increase and told me that, new pack will be activated post expiry of current pack, I have recharged with Rs.2498 pack. on 24 Nov 2021. (Order ID [protected])
The pack just got activated and the previous pack has just got vanished. When I asked them, they are saying this pack is got vanished because I have recharged, and not willing to extend my pack for which I have paid already. I have recorded the call with customer care . my number is [protected].
I am also attaching the message send by Airtel, promising that the validity of the new pack will be added after the validity of the current pack. and my transaction details.

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