[Resolved] Airtel — misleading information for cheating purposes

[Resolved] Airtel — misleading information for cheating purposes

A aashu_wani from Jabalpur, Madhya Pradesh

Recharged [protected] with 148 ruppe on 01/08/2017, as in my airtel app under best offer category 148 rechgarge inclue unlimited locals and std airtel and 1 gb data. Unable to call any local number other than airtel and get only 50mb. This is misleading information provided by airtel. I need my money back completely. In discription it was written that unlimited local airtel and 1 gb 4g/3g/2g data and they are providing not unlimited local call and only provided 50 mb data. Also lost my balance because of this cheating. This is information only provided for cheating puposes only. +1 photos Was this information helpful? No (0) Yes (0)
Aug 2, 2017 Complaint marked as Resolved Nothing was done till now to solve this issue. Didn't get any call, message and mail. Airtel customer support has been notified about the posted complaint. Aug 02, 2017 Updated by aashu_wani I need unlimited local call and 1 GB data as per written in the disctription of the recharge. And I also need me balance back, which was lost because of this cheating. Verified Support Aug 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 01 August 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Aug 03, 2017 Updated by aashu_wani I also filed a complaint regarding the same on your site. But didn't get any reply. Aug 03, 2017 Updated by aashu_wani Also called customer care they told that they dont know any thing and they are even unable to talk properly .
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