[Resolved] Airtel — Misleading offer on Airtel app | |||||
On the my airtel app, it read get 500 MB on loading 100 rupees on Airtel money app. Hence, I was redirected to download the app. After installation, I loaded 100 rupees and got a message you have got 500 MB data valid from 12 AM to 6 AM. On the my airtel app, no where it was mentioned that only night data will be provided. If they had mentioned that, I wouldn't have availed the offer since I sleep before 12 and wake at 7. This data is completely useless for me. It was completely misleading and not informative. These are really bad tactics. Was this information helpful? | |||||
Jun 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 09, 2017 Airtel Customer Care's response Dear Mr. Upadhyay, This is with reference to your post dated 02 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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