[Resolved] Airtel — Mnp with wrong plans and not ready to convert | |||||
[protected] and [protected] sales team has approached and they have converted number to different plan after porting and now not ready to change Airtel is fraud and they do not fulfil any of their commitments I repeat stay away from this company Not sure how do i rollback to my previous network [protected] Was this information helpful? | |||||
Sep 9, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 March 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 2 Comments | |||||
Comments
Akansha,
i think you as well as your entire Nodal team has lost your mind and seems you are not taking any appropriate actions.
You just called me to find out what has happened and after month you are saying its been solved.
Can you elaborately explain the problem and what fantasy or illusion resolution you have given.
Seems you like to take customers on ride by not accepting your fault.
With this message you are clearly highlighting how wrongful activities are taking place. Everyday i get a call from Airtel asking that unfortunately because Airtel lost document hence the connection was not activated and if i tell them to mail there is no response. You later do not accept your mistake, simple because you are not calling from Airtel but you have created DSA and they represent but if we have any compliants you just raise your hands and ask us to get in touch and follow up...Just repenting to choose your services...
PROVIDE PROPER EXPLANATIONS FOR YOUR RESOLUTION.
If i dont hear back, i am going to upload entire conversation (mail + voice) to show how carelessly you take us for granted and how one of your Nodal officer who called up does not know anything about process and was blaming TRAI for no reasons...
DO your act
Regards
Harsh
i think you as well as your entire Nodal team has lost your mind and seems you are not taking any appropriate actions.
You just called me to find out what has happened and after month you are saying its been solved.
Can you elaborately explain the problem and what fantasy or illusion resolution you have given.
Seems you like to take customers on ride by not accepting your fault.
With this message you are clearly highlighting how wrongful activities are taking place. Everyday i get a call from Airtel asking that unfortunately because Airtel lost document hence the connection was not activated and if i tell them to mail there is no response. You later do not accept your mistake, simple because you are not calling from Airtel but you have created DSA and they represent but if we have any compliants you just raise your hands and ask us to get in touch and follow up...Just repenting to choose your services...
PROVIDE PROPER EXPLANATIONS FOR YOUR RESOLUTION.
If i dont hear back, i am going to upload entire conversation (mail + voice) to show how carelessly you take us for granted and how one of your Nodal officer who called up does not know anything about process and was blaming TRAI for no reasons...
DO your act
Regards
Harsh
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Nothing has been done, we also went to airtel store and surprise they told to call 121 and absolutely regret to say that they do not know any process.
Anyways there are 4 numbers for which i had done MNP and do not want to convert any.
Do you have any concrete answer for this.