Airtel — mob no.is off | |||
Dear Sir/Mam, i am Mahammad C Naikwade, working in pune.i am Using Air Tel Mobile No.[protected] from five years.from some days(probably 5 days)i am facing problem with my air tel No.my number is off. after realising the same i visited air tel office in Kharadi yesterday(26/05/2014) evening and asked to take complaint and take corrective action accordingly, after this communication executive told that he send mail to his senior and no.will be started in 24 hrs. again after sometime(yesterday) i called customer care from other no.and discussed with representative regarding problem.after discussion i get answer like within one hour my no.will be start.but no.not started. today morning(27/05/2014)again i discussed with customer care executive and get answer like still my complaint is not registered and now they are taking complaint.and they taken my alternate no.and informed like your person will call me on my another no.but still i have not get any call regarding this. again forth time i visited today (27/05/2014)evening for find solution but again executive told like i need to submit my documents.i asked for reason as i am using this number from 5 years, but no any satisfied answer get.and he give this E mail ID. this is fifth communication to you, as from last 7 years i am using air tel, but such kind of problem i never faced. in my every communication i clearly explained that -i applied for pass port and my appointment is on Monday(02/06/2014), also i applied for Personnel loan.but i am not getting any call from other no.it will create trouble for me. i trust Air Tel.so i request you to start my service immediately after receiving this Mail. Regards Mahammad Naikwade [protected], [protected] Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 27 May 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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