Airtel Mobile — auto renewal of international roaming

Address:

Chennai, Tamil Nadu, 600129

I have activated international roaming on my post paid connection on 25th may 2018 for a period of 10 days while visiting france. The international roaming pack for 10 days is rs.2999/- and for 30 days it is rs.3999/- since my trip is only for 10 days i chose the 10 days package and exactly on 4th june 2018 i boarded the return flight to chennai. Even during my visit i had used my phone only for one or two calls and did not send any sms at all.

While this being so airtel has auto renewed the ir package on 4th charging me another rs.2999/- plus gst and another rs.649/- which i do not know what for without any alert and any consent from my side.

When i contacted them they said it is as per the ir package for post paid connections and that i have got to pay.

If i had taken a prepaid connection they would not have charged me like this. Moreover when there is package for 30 days for rs.3999/- i. E. Just rs.1000/- more how can they renew for the 10 day tariff which is absolutely arbitrary to fleece the customer.