Airtel — mobile bill dispute

Address:

Mumbai City, Maharashtra

Hi,
My number is [protected]. I had taken the one time international roaming pack for 1499 for 10 days in october, which came in my bill and was cleared by me. Again in the month of november, this one time pack was auto-renewed on my number without my permission which came in my bill for november to be paid now. When i spoke to your customer service, they said they cannot do anything about this and this gets auto renewed because i was in international location even though i didn't opt for the service!