[Resolved]  Airtel Mobile — Cheating Mobile Company

Address:Hyderabad, Andhra Pradesh

I have a mobile for 5 years in India and was paying my mobile bills from last 5 Years without fail. This so called Airtel have a good name, but it doesn't deserve the credibility for being such good company. I move to US few Months back and couldn't pay my bill for last 2 months due to some unavoidable situation. This company was happily adding the minimum payment and didn't realise to send a communication that any communication about the bill. If someone called on the mobile number to intimate the same, it will definitely be switched off as out of country. Now this company instead of sending a mail to me, they started calling people whom I called from my mobile, which can be my friends, relatives etc. Without my permission Airtel dont have the right to contact anyone whom I know and tell about airtel bill. Thats fine, some how this company got my number and called on my US number, now I have given them my cousin's India number so that they can contact his and get the bill paid. Again this company people called him, and the numbers he is talking also. IS AIRTEL HAVING ANY RIGHT TO CALL ANYONE IN THE WORLD AND TELL ABOUT MY PHONE BILL. WHEN I HAVE GIVEN A CONTACT TO CONNECTED THIS COMPANY CHEATED ME BY NOT FOLLOWING MY WORDS. All my family members using Airtel for last 10 years (atleast 10-15 numbers), Now I will make sure all of my family member numbers be cancelled as soon as possible. And when I comeback to India I will not use Airtel. Thanks Airtel for behaving in such a manner that my reputation is tarnished across my friends and relatives, I lost Credibility in your products and will never ever use your products. AIRTEL IS WORST CUSTOMER SERVICE. IF THERE IS NO RESPONSE ON THIS FROM AIRTEL, WILL GO TO THE NEXT LEVEL
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer (kishoremssk ),

This is with reference to your post dated 29 June 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Customer (kishoremssk ),

This is with reference to your post dated 29 Jun. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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