Airtel — mobile damaged and needs claim for mbl no [protected]

Address:250221

I have the mobile insurance claim for my said mobile no [protected]
Name amit saini through airtel post paid secure hand set protection active.

I had send all the attached papers for the claim and accepted and varified by your claim settlement service centre but damaged mobile not collected from my address/ not instructed to submit it at a suitable and reliable place.
Due to which not getting the quick and corerctive action to my satiffaction.
- the damaged part is touch and display unit of model no : samsung j7 prime.

Service request no. 2726290
The claim lodge and need the time frame for settle down the claim.
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Airtel customer support has been notified about the posted complaint.
Jan 09, 2018
Updated by amit111992
I have the mobile insurance claim for my said mobile no [protected]
name Amit Saini through Airtel post paid secure hand set protection active.

I had send all the attached papers for the claim and accepted and varified by your claim settlement service centre but damaged mobile not collected from my address/ not instructed to submit it at a suitable and reliable place.
due to which not getting the quick and corerctive action to my satiffaction.
- The damaged part is Touch and display unit of model no : samsung j7 prime.

service request no. 2726290
The claim lodge and need the time frame for settle down the claim.
Complaint comments 

Comments

I had taken the Airtel digital set sub-box 3 months ago. I was afraid of packing 6 months 477, at that time a customer care executive had said that till 6 months your high definition channels will come. But today the High Debigination Channel has been closed. Do not take the Airtel Digital Set sub-box.

Regards
Vipin

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