[Resolved] Airtel — Mobile internet [protected] | |
I had lodged a complaint with airtel for non data connectivity in my office complex despite the network showing me 3G connectivity. despite numerous calls and same callous advices by customer care executives almost on a daily basis the complaint has not been resolved. So much so that that I realise that the customer care executive is daily speaking to me not to resolve my problem but to make an entry in his daily log book. Ashok Kumar Misra, airtel mobile no [protected]. Ref nos 71988486, 72035329 Was this information helpful? | |
Dec 16, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 November 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 15, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 11 November 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
Add a Comment | |
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment