[Resolved]  Airtel — mobile network services

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have two mobiles having airtel network service. I am faciing mobile network problem for the last 4-5 months. I do not receive calls and if i receive one, i cannot hear the voice or it disconnects because of disrupted network connectivity. Network connectivity comes and goes. Most of the time i see the network triangle on my phone blank. Then i complained to airtel on 24th july 2017 with ref. No. Cogcl[protected]. The same day i got a message that network se sambandhit asthayi samasya ka samadhan kar diya gaya hai. Apna phone on aur off kijiye. I did the same but to no avail. Again i complained on 25th july 2017 with ref. No. Ccdrp[protected]. Again i recd the same message the same day "aapke airtel mobile par network connectivity samasya ka samadhan kar diya gaya hai. Seva phir se shuru karne ke liye mobile ko switch off switch onb kijiye. And i did the same but to no use. I still have the same problem. At present, there is zero network on my mobiles. I want the solution of my problem otherwise there is no use of keeping these phones/airtel service with me if i cannot receive a call in emergency also.