[Resolved] Airtel — Mobile no suspended due to trai dnd complaint

Ritesh1982

from Mumbai, Maharashtra

Address:

400030

This is my personal number and airtel have suspended my services due to somebody had made a complaint of marketing call from my number which was not done. I have written email to airtel attaching my postpaid bill where it clearly shows that the complaint date and time of call made was wrong.
This means anybody can raise a complaint and block any number without taking proper justification from the caller. What about the other customer who will loose their business or the loved ones tries to contact you on your suspended number is case of emergencies and without taking proper justification they just block the number.
This is not fare at all.
Kindly help me to activate my number [protected]
Thanks
Ritesh sahu

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Aug 17, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2017

Airtel Customer Care's response Dear Mr. Sahu,

This is with reference to your post, dated 06 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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