[Resolved] Airtel — Mobile Number [protected] not activated - one month passed | |||
Dear Sir/Madam, I have subscribed to Airtel's postpaid plan 'My plan 999'. I had a very bad experience with Airtel. Following is chronology of events and details: 1) SIM Number : [protected] 2) FSO Code : DA 332 8071 3) Date of online payment : 26/08/2014 4) Documents collected by rep. on : 29/08/2014 5) After 2 days called their customer care but they had no clue. 6) First complaint No. : PO[protected] 7) Second complaint No. : 57892523 8) Thereafter e-mailed to their customer care then to nodal officer then to appellate authority. ( I don't understand why there is so many layers when they cant solve a simple problem). Kindly let me know if Airtel has their High Court and Supreme Court as well. Till date my number is not activated and when I go to their customer care, they show their helplessness. Now I want to port this number to some other service provider. Regards, Mukesh S. Boudai [protected] Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 24 Sep. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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