Airtel — mobile number - [protected] - poor network and data speed & worst customer support

Address:

560015

Dear officer,

If you are not the right contact please provide me the contact detail of senior manager of customer services.

I have been associated with airtel since 2005 and so far never had any issues.in the last one month i have undergone lot of pain in getting the right support in having my network issue/ data speed issue fixed at my home location. Everybody who i spoke to starting from customer care, nodal team and airtel network team only gave false assurance and fooled me around. I had raised at least 4 service requests and since 22 oct and even today the issues is not resolved.

To disgust me further, the engineer who visited the site and found the lack of network coverage and confirmed the same to me provides a completely opposite report to his internal teams that there is no issue and today the team calls me saying they found no issue.

Now, i need to understand what is airtel trying to achieve by fooling around its customers who are already paying for teh services and being deprived of it and on top of it airtel closing issues saying there is none.

Airtel nodal team updated they are the last level of escalation and never updated me the status through a call back even once though every time there was a false assurance.

I look forward to you to have my issue resolved at the earliest.

Regards
Manoj