Airtel — Mobile Number Deactivated

nitjnavdeep

from Amritsar, Punjab

Address:

Kapurthala, Punjab

I have an Airtel sim mobile no. [protected]. From last 1 month it has been deactivated.When I called customer care, they asked to submit the proof again. When I completed the procedure, even then the number was not activated. Again I called up the costumer care and from last 3 days they are saying that number will be activated within 4 hrs., I have talked to various costumer representatives Mr. Bhagwan, Mr. Vinod etc. From August 19 I have been calling the costumer care day & night. Now the position is that incoming calls are activated but still OUTGOING of my number is not activated. Very disappointed with AIRTEL...

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Nitjnavdeep,

This is with reference to your post dated 20 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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nitjnavdeep

from Amritsar, Punjab

It has been 9 days since I have posted the complaint yet my problem has not been resolved,
Very disappointed with Airtel if the problem continued I will need to port to some other network provider...