Airtel — Mobile Number does not exist after Porting from Vodafone to airtel and not able to receive incoming calls

Hi,

I had ported my number from Vodafone to Airtel. It has been activated on 18th October 2022 and surprisingly people who are calling me, receiving a message that the "number does not exist" or please check the number you have dialed ". I had raised a complaint with Airtel but no sure how long it will take to resolve the issue. Additionally I am also not able to send or receive SMS which has become a huge problem for me because all sorts of transactions and authentications happen through SMS otp which I am not receiving.

My Outgoing calls and Internet are working but incoming calls and SMS/text messaging are not working at all.

I have called Airtel customer care to prioritize this request and below complaint number i- 1-1iyf3g2h7 is raised for this issue

1-1iyf3g2h7

Please look into this matter urgently and fix it at the earliest. It's very disappointing and frustrating that my phone services are still not working,