[Resolved] Airtel — Mobile number not working;customer care no response | |
My husband 's number [protected] IS NOT WORKING. It says 'phone is switched off' even though it is on. My number is [protected] and I am continuously trying 121, 198, and so many other customer care numbers you have provided on your website. But it is such as waste of my time and call costs as I am unable to get through to any representative and the only two options are lost sim or new connection. We are really frustrated. My husband is currently on business travel and he is finding it very hard to communicate without the mobile network working. Please resolve URGENTLY. Was this information helpful? | |
May 6, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 22, 2017 Airtel Customer Care's response Dear Vijayashree, This is with reference to your post, dated 22 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 23, 2017 Airtel Customer Care's response Dear Vijayashree, This is with reference to your post dated 22 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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