[Resolved] Airtel — Mobile porting without consent

hathida

from Delhi, Delhi

Address:

New Delhi, Delhi, 110001

I have applied for porting from vodaphone to airtel on 02.01.2017 postpaid connection. the airtel authorities have charged me Rs. 250/- and all necessary documents and provided me a sim and assured me that it will be ported and activated in a week or so.But despite many varifications the no. is not activated and on 27.03.2017 midnight they have deactivated my mobile service. since last 03 days my mobile is not working and i m suffuring a lot. i had a word with many of their executives but of no use. they deducted my amount of pre paid vodaphone account without my permission.

Was this information helpful?

No (0)

Yes (0)

Apr 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 29 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd