Airtel — mobile postpaid connection

Address:	West Singhbhum, Jharkhand, 833221
Website:	www.airtel.com

I would like bring your kind notice the bad customer experience which i have been through the customer journey over the last one year

When i asked for a basic plan from airtel which i soley intend to use for otp i was given a 199 plan for which gives a bill of over 500 inr for one year and over.
After finding out from my colleagues in uk i found out that i should take a roaming free plan where i will not be charged a huge rental
Now after sending 20 email when i finally tell them to find out a free roaming plan they told me that they will be putting a 149 plan
They have now activated 499 family pack plan on my mobile. I am not going to pay this amount
Kindly take corrective action at the earliest