[Resolved] Airtel — Mobile Prepaid service | |||||
LOOT !! BY AIRTEL!!! DONT BE FOOLED GUYS Extremely pathetic service from airtel customer support!!! 1) Firstly no matter what you dial 1, 2 or 3 for hindi, telugu or english the person at the other end of the phone speaks every other language except ENGLISH!! 2) when i lodged a complaint against an airtel store member, I got a reply stating please go to your retail store and sorry for your inconvenience and that's it they closed the request without even TRYING to resolve or ask further about the issue. 3) The AIRTEL stores Charge you 150 to 180 rs claiming you will get 70rs TAlktime and 50mb internet for which there's no guarantee that you'll be even getting it. DON'T BE FOOLED GUYSS..The actual cost for porting to ANY network is JUST 19rs !!!according to TRAI. Moreover when i called the customer support for the 7th TIME!! a lady responded saying ...there's no chance of filing a complaint!!!..these were her EXACT WORDS.!!! i could hear her chewing a gum while talking to me. Such unprofessional behaviour from a company of this stature..!!! Was this information helpful? | |||||
Apr 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 18, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 18 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 11, 2017 Airtel Customer Care's response Dear Mr. Goswami, This is with reference to your post dated 18 February 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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