Airtel — mobile service not resume -[protected]

Address:

Kolkata, West Bengal, 700059

I am writing on behalf of my mother suman mawandia her sim got damaged
And we visit our nearest airtel store at joramandir, kolkata. We
Asked for reissue of sim and the executive after completing the
Formality reissued the sim.
After two days when its not started we can visit the store and she
Informed me the reason husband father name mismatch so its got
Rejected. She informed me the document which have father husband name
K mawandia is required because earlier it was as per the record k
Mawandia is available.
I have insist her that its is m. K mawandia her husband name while
Issuing earlier the executive who has issued the sim has instead of
M
. K mawandia has taken k mawandia.

I am continuing following up with them regular visit to store not
Possible for my mother we are trying to call the store more than 60
Time in a day from our mobile to know the status but we find
Difficult. Since no body taking calls its not a complaint against any
Body. My issue is to resolve my query and resume the services of my
Mother mobile no [protected]..

I appreciate your early action in this regards. Kindly resolve the
Issue there is not a single mistake from my side being a valued
Customer its like punishment for me.