Airtel — money deducted from account but recharge not done by airtel digital tv

Address:

C503 MALLINATH PARK, NR PIRANA BRIDGE, CHANDRANAGAR PALDI, Ahmedabad, Gujarat, 380007

I have recharged my Digital TV by scanning QR Code and sent payment via UPI on 4th Feb 2020 for airtel digital a/c no. [protected]-001.Transaction ID is UPI/[protected][protected].[protected]@mairtel. neither recharge done nor amount refunded. What to do?