[Resolved] Airtel — Money is deducted in the name of roaming charges | |||
Hi, I could see an amount of 99 is deducted as "International roaming" charges for a couple of times, dated 31/03/2017 ... The service provider is AIRTEL. I would like to complain about it and need my money back (an amount of 99) to my current account. I raised a complaint regarding the same issue earlier and Airtel have reverted the money back ... But still dont understand why you need to deduct the money and create unnecessary trouble to the customers ... Thanks, Rudra Prakash. S, 0091-[protected] Was this information helpful? | |||
May 5, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 Airtel Customer Care's response Dear Rudprka, This is with reference to your post, dated 31 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 04, 2017 Airtel Customer Care's response Dear Rudprka, , This is with reference to your post dated 31 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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