[Resolved] Airtel — Money refund needed immediately | |||||
I got a new Airtel prepaid connection yesterday along with the 349 - unlimited calls + 28 gb day plan. I activated my SIM in a 3g phone. So I ended up getting only 50 mb per day (which I was not given any hint of before in any of your ads) I want Rs. 349 refund or the full benefits of the plan you have actually mentioned immediately. Time and time again, Airtel had proved me that you are liars who does not reveal your plans fully to your customers & the worst customer service I have ever seen.. I couldn't reach none of your damn customer service people who were so eager to disturb when I dint avail your services before. I will be reporting your deceving plan advertisement to consumer court . I want my refund! Was this information helpful? | |||||
May 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 01 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 08, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 April 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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