Airtel — more than 12 days over but issue is not fixed for airtel device

sanjak

from Pune, Maharashtra

Website:

airtel.com

My issue: Post consumption of base plan data, i was not getting the per day data that is 6 GB.
As per my plan - i will get 6GB/per day, but i see data balance is 0.i was not getting my 6 GB data per day basis when i called to the customer care they told that they are working on this issue why data is not added into your account.

More than 15 days is over but this issue is not resolved .
but when new cycle start base plan data is reset so 6 GB data is also added.but actual issue is still not resolved.

Because of bad service i need to choose the alternative option for internet service.So i want my bill refund for previous bill cycle for worst service although i called/emailed customer service daily but they are replying the same thing without any progress.

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Airtel customer support has been notified about the posted complaint.

Apr 12, 2018

Updated by sanjak Remember, my actual issue is still not resolved( Post consumption of base plan data, i was not getting the per day data that is 6 GB.)