[Resolved] Airtel — Multi-tv connection facility not provided | |||
I, Arun sharma is having 2Nos. of Set top boxes operational, but i am unable to avail multiconnection offer @ 200Rs./Month. Both of them consumes 340Rs./month rental separately. 1. Customer ID: [protected](registered on Arun Sharma) Registered Mob. No.- [protected] 2. Customer ID:[protected](Registered on S.S. Sharma) Registered Mob. No.- [protected] Both the connection is having separate customer ID, one is registered on my name & other one is on my father's name. I asked the same query to airtel's executive but they denied that you Can't avail this offer, for getting this facility both connection should be on single person name. I request them to merge both the account as a single user since both connection is being used in one roof only as well as of same service provider. According to me, this is not an issue, if this is so kindly change/convert both connection on my father's name. Request Airtel to kindly co-operate & provide me to avail Multi-Tv connection facility without further delays, because i cant pay such high rentals every month inspite of having 2 connections of the same provider. Kindly do the needful!!! Thanks, Arun Sharma +91-[protected] Was this information helpful? | |||
Jun 1, 2018 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 28 June 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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