Airtel — Multiple

Address:Chennai, Tamil Nadu

I migrated to Airtel postpaid from Prepaid on hearing lots of fake offers given by marketing executives. Later on seeing huge bill amounts I wanted to move back to prepaid where I was made to stick to postpaid for 3 months as the showroom executive told that's the process. Now I've paid all my bills and asked to be migrated back to prepaid and my postpaid numb was deactivated on Friday late noon where in, the prepaid numb was activated only after 3 full days leaving me without any service. I put a 3G internet booster for Airtel the subjected number. It has been 2 days but still I didn't receive my booster. The worst part is when i called customer care a girl called Divya told that there is no such transaction id which i received. These are the related messages I've received. Your airtel mobile [protected] bill payment txn id 5072423 of Rs 255.0 has been initiated. Please keep the txn id for future reference. Your airtel mobile [protected] bill payment txn id 5072423 of Rs 255.0 is processed successfully. The amount will be credited to your account within 48 hours.Get discount coupons every time when you pay through myairtel app. Click airtel.in/myairtel. The recharge was done via Airtel android application. There is not even a reply when I dropped to Airtel mob app email address. Please try to help me out.
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Dear Vignesh,

This is with reference to your post dated 8 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Vignesh,

This is with reference to your post dated 08 May 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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