Airtel — My account had been frozen and no action has been taken

Hello Sir,
I am in trouble that my Airtel Payment bank account is freezed from long time..so that all money(12103.28INR) got stucked and I can't withdrawal a single amount of money.. When I contacted to Airtel payment bank they demanded Kyc documents. I had also submitted all documents on 9th Dec and then a Msg received from Airtel Payments Bank that Your restrictions will be lifted with In 2 working days.. Still my account is not unfreeze yet.. Kindly help me.
When i contact Airtel customer care they are saying Kindly wait for 48 hours everytime.. As per Rules my bank should be unfreezed with in 2 working days after submitting valid documents so why airtel payment bank is harassing me??..

My Airtel Payment bank phone nu- [protected]
My name:- Mahendra Pal Singh Chauhan
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Airtel customer support has been notified about the posted complaint.
Apr 18, 2022
Updated by Mahendra1974
They said we will call you at 8pm but now its been 5:38 but no call from them
Apr 18, 2022
Updated by Mahendra1974
They said we will call you at 8pm but now its been 8:38 but no call from them
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