[Resolved]  Airtel — My airtel app non-credit of free night data as per promise, false advertising and wasting internet data on false promotion..

Address:Ranchi, Jharkhand, 834009
Website:www.airtel.in

I have successfully completed the undermentioned given task in My Airtel App.-

1) Watch Eros Movie on eros now channel on "Airtel Movies" and get 500MB.

2) Watch Hooq Movie on Hooq channel on "Airtel Movies" and get 200MB.

3) Download and play any album on "Wynk Movies" and get 700MB.

4) Add account and get 500MB.

I did all the above mentioned tasks on 12/03/2017 but unfortunately didn't received the data benefit of (500MB+200MB+700MB+500MB) for above four tasks as per promised in terms and conditions.

I again completed the above tasks on 15/03/17 but still no outcome.

I've even mailed my problem via email to airtel at .[protected]@in.airtel.com and [protected]@in.airtel.com but from there was no respose. They don't even gave me complaint number. Now I think it is useless to talk with these people, i will switch to Jio, they promise they deliver.

Airtel stop doing false advertising and promotions and hire quality manpower instead of employing cheap low IQ staffs.

-RISHAV D.
[protected]
(AIRTEL, UP)
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Apr 16, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 15 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 16, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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