[Resolved]  Airtel — my airtel money account is blocked for debit transactions.

My airtel number (Also wallet number) is [[protected]], i loaded 500 rupees on 06/10/2017 at 07:28 pm in my airtel money wallet. I do one transaction of rs 402.85. And the transaction was successful. But next morning when i want to recharge my airtel number through airtel money wallet then it's shows that. Your debit transactions are blocked in this wallet (I send the prompt in attachment). But next day i received the cashback and it was successfully credited.
I also try to call the customer care but he didn't respond me...
How it happens and please unblock my wallet for debit transactions