Airtel — My Airtel sim disconnected for document verification and no one listening

Address:

Balisahi,Balikuda,Jagatsinghpur,74108

Hi,
My name is Manoranjan Mohanty, I have an issue for document verification on airtel sim but when I submitted my document in airtel store. They said that you can not submit you can come tommorow it will resolve. Then they say that we need to tale a new sim with charge 100. Then after one day I come they said that sim data is not found we cann't do anything. Then I go to main branch of airtel store there also said that we can not do anything. We can do postpaid sim on that number.
But customer service said that we can do activate your with submitting document on airtel store. But They are not listning anytging and the behaviour of the staff was very bad. I was totally disappointed for this. My airtel payment bank also linked in this number and some balance also there. I also recharged in this number 3 days back.
Please help me regarding this
My mobile no : [protected]
Please look into this.
[protected]