Airtel — my customized plan is automatically changing to predefined plan in airtel dth | really frustrating

Address:

Chennai, Tamil Nadu, 600100

Hi team,

Today i have recharged with 247 rs. Again my customized plan (246.08 rs) has changed to gujarat value lite sd pack (293.57).

This happened multiple time. Last month too i sent email for the same issue. It is really frustrating. Why i have to contact cc after recharge? Do you think i have free time to run behind cc every month?

Could you please resolve this issue asap. This is the last time.

I warn you if this issue appears again i will switch to other operator.

Customer id : [protected]